Customer Service Policy

1. Product Availability:
All products listed on Buynjoy are subject to availability. While we strive to maintain accurate inventory records, if an ordered item becomes unavailable, we will promptly notify you via email and offer:

• A suitable replacement (if applicable).
• A full refund to your original payment method.

2. Pricing:
Prices are displayed in your selected currency (e.g., USD, CAD, AUD) and are subject to change without prior notice. We reserve the right to:

• Correct pricing errors (e.g., typos, technical glitches) at any time.
• Cancel orders affected by such errors, with a full refund issued if payment has been processed.

3. Order Processing:
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once shipped, you will receive a confirmation email containing your tracking number and estimated delivery date.

4. Shipping:
We offer multiple shipping options, with delivery times varying by:

• Shipping method selected (e.g., Standard, Express).
• Your destination (domestic vs. international).

Shipping charges are calculated dynamically at checkout based on order weight, destination, and selected service.

5. Intellectual Property:
All content on the Buynjoy website, including but not limited to images, logos, product descriptions, and branding, is the exclusive property of Buynjoy and protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

6. Limitation of Liability:
Buynjoy is not liable for any indirect, incidental, or consequential damages arising from:

• Use of the website or its services.
• Product defects (unless covered by warranty).
• Delays, disruptions, or errors beyond our reasonable control.